"I couldn't be happier with my decision to work with On Call Solutions. The people involved are wonderful! I used to get four times as many after hours calls as I do now. I am consistently earning additional revenue. And, I believe that I have gained some new clients."
On Call Solutions, LLC was founded by Brad Carmichael, DVM, a practicing veterinarian challenged with the frustrations involved in providing on call services to his clients. He and his associates dealt with many callers who consistently abused this free service. He also struggled to find top veterinarians willing to perform on call work without being financially compensated for this added responsibility. Realizing his clinic wasn’t the only one facing these challenges, combined with the trend of clinics discontinuing this valuable service, he actively searched for an answer.
Brad envisioned a solution that would provide veterinarians a better balance of their work and home lives, appropriate compensation for their time and expertise, and better service to their patients. To help him create this system, he approached Derrick Pittman, a tech-savvy business professional. With Derrick’s business start-up experience and Brad’s vision, they were still missing an experienced sales and marketing colleague. They found that missing piece in Kelly Pittman, an award-winning sales professional who helped to develop the sales and marketing strategies and soon, On Call Solutions was born.
Along with some of the most talented database programmers, designers, customer service and call center professionals, the OCS team will deliver this customized solution to your clinic.
We do this by
Answering and screening your after hours emergency calls